Privacy Policy

Last Updated: April 6, 2025

Welcome to UnBelizeable Guide ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our application.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, we collect your name and email address. Subscription payments are processed securely through Apple or Google; we do not collect or store your payment information.
• Usage Data: We collect information about how you interact with our app, including the features you use, the destinations you view, and your search queries.
• Device Information: We do not collect device-specific identifiers such as your device model, operating system, or mobile network information. Any device-level data that may be incidentally processed (e.g., via app store analytics) is handled directly by Apple or Google in accordance with their own privacy policies.
• Location Information: With your consent, we collect and process your precise location to provide location-based services, such as helping you navigate to nearby destinations and experiences in Belize.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information including confirmations and receipts
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new features and services
• Personalize your experience by providing content specific to your interests
• If you choose to provide feedback through a third-party form (such as Google Forms), your responses are voluntary and may be used to help improve the app. We do not collect personal information in these forms unless you explicitly include it.

3. How We Share Your Information

We limit the sharing of your personal information to only what is necessary:

• Database Provider: We use Supabase as our database backend service. Your information is stored on their secure servers in accordance with their privacy and security practices.
• Payment Processors: We use third-party payment processors (Google Play and Apple Pay) to process subscription payments. These processors may collect, store, and process your payment information in accordance with their own privacy policies.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Choices

You can control certain information we collect and how we use it:

• Account Information: You can update your account information within the app settings.
• Location Tracking: You can enable or disable location services when you use our app through your device settings.
• Push Notifications: You can opt out of receiving push notifications through your device settings.
• Email Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

6. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

9. Third-Party Services

Our app uses specific third-party services:

• Supabase: We use Supabase as our database backend. Your information stored in our database is subject to Supabase's security and privacy practices. You can learn more about their privacy practices on their website. Supabase Privacy Policy
• Apple Pay and Google Play: For processing subscription payments, we use Apple Pay and Google Play payment systems. These services have their own privacy policies and terms of service.
  Apple Privacy Policy | Google Privacy Policy

10. California Privacy Rights

California residents have specific rights regarding their personal information. This includes the right to request what personal information we have collected and how it has been used and shared, as well as the right to request deletion of personal information.